Registered Mail is now available!

This time we would like to announce that Cosmates now supports a new delivery method: International Registered Mail!

With International Registered Mail a barcode is created for each package, so in the unlikely event that a package is lost we can investigate what happened to it.
(*Internet tracking is not available in some countries. Our staff can request an investigation via the Japanese Postal Service.)

Also, since our store automatically insures each of these purchases, if the results of an investigation confirm that your package has indeed been lost, you will receive a full refund.

What were called "Airmail Small Packet" and "SAL Small Packet" are the same as before; but now we also have the two new types of International Registered Mail, which are "Registered Airmail" and "Registered SAL".

So because of these new additions, "Airmail Small Packet" and "SAL Small Packet" will now be called "Non-Registered Airmail" and "Non-Registered SAL" instead.

Please see the following pages:
http://www.cosmates.jp/shop/shipping.html

It's unfortunate to have to say, but some customers select a shipping method that does not come with insurance and then their package is lost, it's rather unfair to try to ask for a refund.

Asking for a refund when you didn't get insurance is like demanding to be compensated after being in a car crash even though you haven't paid a single dollar towards car insurance first.

There's only a small 200 yen (about $2.60) difference in cost between Registered Mail and Regular Mail.

Because of the current recession there has been an increase in thieves(*) worldwide, so if you want to make sure you will receive a refund if your package is lost, please be sure to select EMS or Registered Mail.
(*We think this also includes the kind of thieves who purposefully try to receive compensation even though they don't have insurance.)

We hope to be able to continue gradually improving our service, so we greatly appreciate everyone's cooperation and understanding.

Christmas sale began!

It's only one month until Christmas!
Because of the worsening situation of the world economy we've had several years of gloomy financial news, but perhaps the holiday season is just what we need to brighten our spirits!

So once again, it's time for Cosmates to begin its annual Christmas sale! Everything in the store is anywhere from 10-90% off!
Regular items are 10% off, but items in the "Bargain Article" category are 20-90% off.

*Bargain Article*
http://www.cosmates.jp/shop/index/cPath/238/

These items are all already in stock, so they can be shipped out very quickly. We definitely recommend them if you're in a hurry to get your items!

All regular items are 10% off until December 11 at 24:00 (midnight) by Japanese Standard Time, but Bargain Article items will remain on sale after this date.
However, there is only one for almost all the Bargain Article items.

It will be gone in an instant if someone else decides to buy it, so if you see something you like you should hurry and grab it!
In honor of the Christmas sale, we have already added nearly 800 different new items.

http://www.cosmates.jp/ja/shop/products_new/

*Bodyline*

*Clearstone*

*Bewith*

*mia costume*

This brings our total number of items up to more than 6000, making our product count one of the world's largest! If you're having trouble finding an item, look no further than our search feature and you're sure to find your very favorite products!

http://www.cosmates.jp/shop/advanced_search.php

Last but not least, if you absolutely need your items to be delivered in time for Christmas please be SURE to select "EMS" as the shipping method. With other delivery methods there's a risk that they won't arrive on time, so please be careful!